Terms of sale

Last updated: 27 September 2026

1. Seller

Good In Her Skin guides are sold by EOLE MC SRL (full details in our legal notice). Contact: hello@goodinherskin.com.

2. Products

We sell digital guides in PDF format. Each product page describes what the guide contains. The guides share personal experience and general information. They are not medical advice and do not replace a consultation with a doctor, dermatologist or pharmacist. Results vary from person to person and we do not promise any particular result.

3. Price and payment

Prices are in euros and include VAT. Payment is made by card or another method offered at checkout, processed securely by Stripe. The contract is formed when your payment is confirmed.

4. Delivery

You can download the guide immediately after payment, on the confirmation page, and we also send the download link to the email address you gave at checkout.

5. Right of withdrawal

As a consumer in the European Union you normally have 14 days to withdraw from an online purchase. For digital content supplied immediately, this right ends once the download is made available, provided you have expressly agreed to immediate delivery and acknowledged that you lose your right of withdrawal. You give this consent at checkout by ticking the box “Yes, send me my guide straight away…”, and we confirm it in your order email. For this reason, guides can't be returned or refunded once delivered.

This does not affect your legal rights if the file is defective or doesn't match its description: in that case email us and we will fix it, replace it or refund you.

6. Licence

When you buy a guide, you get a personal, non-transferable licence to read it and print it for your own use. You may not share, resell, publish or copy it, in whole or in part.

7. Liability

You decide what you apply to your skin and body. Always patch test new products, follow the manufacturer's instructions and check with a doctor or pharmacist if you take any medicine, are pregnant or have a skin condition. To the extent permitted by law, we are not liable for any reaction, loss or damage resulting from the use of the information in the guides.

8. Complaints and disputes

If you have a complaint, email hello@goodinherskin.com and we will reply within 14 days. These terms are governed by Belgian law. If we can't find a solution together, you can contact the Belgian Consumer Mediation Service (consumerombudsman.be). This does not remove any protection you have under the law of your country of residence.